Support

Need a hand?

Email support

[email protected]

For account questions, billing, or anything you can't find an answer to below.

Report a bug

[email protected]

Include your iOS version and a short description of what happened.

Common questions

Does Rowta work offline?

Yes. Everything is stored locally on your device. Cloud sync is optional and happens when you're back online.

How do I share a trip?

Open your trip, tap "Share", and you'll get a 6-character invite code. Send it to your mates via WhatsApp, text, whatever. They enter the code in the app and they're in. Your first shared trip is free to try; after that, sharing trips is a Pro feature.

Does Rowta track my location?

Only when you ask it to. We store locations when you explicitly add a stop to a trip, and if you turn on live location sharing during an active trip, your position (including in the background while you drive) is shared only with people on that trip, and only while it's running. Stop the trip — or turn sharing off — and it stops too. There is no tracking outside of that. Live positions are stored with the trip in our cloud and are automatically deleted after 30 days. Full detail is in the privacy policy.

What notifications will Rowta send me?

Only trip activity: invites, being added to a trip, journey and ETA updates from people you're travelling with, and settlement activity. Notifications are opt-in, and you can switch each type off in Settings → Notifications. No marketing pushes, ever.

Who can see a receipt photo I attach?

Everyone on that trip — a receipt is attached to the expense, so any member who can see the expense can see the photo. It's deleted when you remove it, when the expense is deleted, or — on trips you own — when you delete your account. A receipt you added to someone else's trip stays with that trip, so their expense record still adds up. Trip cover photos are different: they stay on your device and are never uploaded.

How does expense splitting work?

When you add an expense, Rowta splits it equally between all trip members by default. You can also set custom amounts or percentages. At the end of the trip, "Settle Up" shows who owes whom, minimised to the fewest payments.

Is Rowta free?

Free is free forever — solo trip planning, navigation, cost tracking, year recap. Pro (£2.99/month or £24.99/year) unlocks shared trips: convoy mode with live location, group cost splits, and cloud sync for everyone in the trip.

Can my friends use it without signing up?

Your friends need the app and an account (Sign in with Apple) to join a shared trip. We'll look at making guest access easier in the future.

How do I delete my account?

Go to Settings → Account → Delete Account in the app. This permanently removes your account, trips, journey positions, the receipt photos on trips you own, and your push token from our servers. On trips owned by someone else, your membership record is anonymised rather than deleted — and any receipt you attached stays with that trip — so the other members' balances stay correct.